threats to quality

Threats to Quality

If, as Gerry Weinberg states Quality is “value to some person” …then the corollary stands that risk is anything that threatens that value.  This can be useful because Quality is an amorphous, shapeshifter, notoriously difficult to nail down. Its final judge is not us but our consumers.  I compare quality to a Black Hole. We can’t […]

Contemporary Quality Engineering

Some randomish thoughts on quality engineering.  Quality engineering enables visualisation of the state of quality anytime in the delivery lifecycle of a system or service. It does so in terms of its business outcome.  Anne-Marie Charrett  (working definition) Services not Products  The complexity and the distributed nature of our systems today means we are moving […]

Metrics, T-shirts and Quality Engineering

I got up early to give an AMA on Quality Engineering with those fabulous people at Ministry of Testing. Turns out when you say Ask Me Anything (AMA)- it really does mean that. My favourite question is – what *is* that on your t-shirt? Well, there’s a story on that. A while ago I had […]

Quality and the Toyota Production Model

I saw this tweet the other day prompting this post on quality, visualisation and quality at pace.  Don’t worry @Tracey_san, I am not going to tweet the entire book. “The Toyota Engagement Equation.” #lean pic.twitter.com/9jQBXBPMt6 — Mark Graban (@MarkGraban) August 3, 2017 Understanding Quality “Quality is value to some person” is a Jerry Weinberg quote emphasising […]

test leadership mavericktester

Test Leadership is here to stay

Test Leadership is so important is because it’s needed to help testing be responsive to change. The complexity and level of uncertainty within which we now test means we can’t hold rigidly to doctrine or external process.

Quality Workshop

How do you help a team to agree on a working definition of quality? I developed this quality workshop for this purpose, but also to help them apply it in a concrete way.

Building the Quality Inn

Building Quality In integral part of moving to a DevOps culture, at least according to the State of DevOps 2016. But what exactly does that mean? Sure, the report cites Deming, in particular  “Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in […]

My Testing Manifesto 2014

It’s my first day in permanent employment for, oh, about 20 years. I feel a little giddy, like someone’s first day of school – nervous but excited. Unlike my first day of school, I have some clear goals and ideas I want to implement. I thought I might outline them here to help remind me […]