How do we know if we are providing our business partners with suitable options allowing them to reduce their business risk? Is this something worth working towards and measuring?
If, as Gerry Weinberg states Quality is “value to some person” …then the corollary stands that risk is anything that threatens that value. This can be useful because Quality is an amorphous, shapeshifter, notoriously difficult to nail down. Its final judge is not us but our consumers. I compare quality to a Black Hole. We can’t […]
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Emergent Quality
If you work in software development, like I do, you most likely work within a complex system. You also, most likely, work on a complex system. Not sure? Try answering these questions: Is it hard to model your system in all its complexity? Is it hard to work out root causes to identified problems? Is it hard […]
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Some randomish thoughts on quality engineering. Quality engineering enables visualisation of the state of quality anytime in the delivery lifecycle of a system or service. It does so in terms of its business outcome. Anne-Marie Charrett (working definition) Services not Products The complexity and the distributed nature of our systems today means we are moving […]