If, as Gerry Weinberg states Quality is “value to some person” …then the corollary stands that risk is anything that threatens that value. This can be useful because Quality is an amorphous, shapeshifter, notoriously difficult to nail down. Its final judge is not us but our consumers. I compare quality to a Black Hole. We can’t […]
If you work in software development, like I do, you most likely work within a complex system. You also, most likely, work on a complex system. Not sure? Try answering these questions: Is it hard to model your system in all its complexity? Is it hard to work out root causes to identified problems? Is it hard […]
Some randomish thoughts on quality engineering. Quality engineering enables visualisation of the state of quality anytime in the delivery lifecycle of a system or service. It does so in terms of its business outcome. Anne-Marie Charrett (working definition) Services not Products The complexity and the distributed nature of our systems today means we are moving […]
Sometimes the thought of making ‘big’ decisions gives us that ‘rabbit in the headlights’ look. ‘Big’ decisions often have outcome can have a significant impact to either ourselves or our company. Lack of information can make these decisions harder to make. Constant decision making over sustained periods of time, and having to make decision in high […]