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blog on bus insight

The ‘Do Nothing’ heuristic

Sometimes the thought of making ‘big’ decisions gives us that ‘rabbit in the headlights’ look.  ‘Big’ decisions often have outcome can have a significant impact to either ourselves or our company. Lack of information can make these decisions harder to make. Constant decision making over sustained periods of time, and having to make decision in high […]

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business insight quality quality engineering

Quality is a journey – but do you know your destination?

Quality morphs and moulds itself to the context its living in. In reality, we never will achieve quality. Quality is too fast for us and horribly intangible to be able to emphatically state “we have quality”. But we can go on a journey to improved quality, and we can monitor how we are progressing.

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insight opinion postette software testing team work

A different perspective on Boundary Testing

The book ‘Boundaries after a pathological relationship‘ by Adele Birch has a load of practical advice on boundaries in relationships. As Trish Khoo who recommended it to me said: “even if you don’t think you’ve had a pathological relationship, this is a good guide to setting and enforcing personal boundaries”, and it is. It’s full of […]

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coaching insight quality software testing test leadership test management

Test Leadership is here to stay

Test Leadership is so important is because it’s needed to help testing be responsive to change. The complexity and level of uncertainty within which we now test means we can’t hold rigidly to doctrine or external process.

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insight postette

The Base Camp Heuristic

The ‘Base Camp’ heuristic is the work required to find any bug. Typically ‘Base Camp’ bugs tend to be low lying fruit and can be found quickly, especially if a tester is experienced. In the world of Daniel Kahneman, these bugs are found using Systems 1 thinking. To discover an ‘Everest’ type bug requires Base […]

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