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The Base Camp Heuristic

The ‘Base Camp’ heuristic is the work required to find any bug. Typically ‘Base Camp’ bugs tend to be low lying fruit and can be found quickly, especially if a tester is experienced. In the world of Daniel Kahneman, these bugs are found using Systems 1 thinking.
To discover an ‘Everest’ type bug requires Base Camp intuition plus more. For example, a tester might need to deliberate over the product in detail, question the diversity of the data, the validity of the oracle(s)underuse and the procedure required for testing.It may mean you need to create new tools or find new ways to track the unknown.

That means you’re going to need mental training to extend the boundaries of your thinking, determination to continue when the easy answers stop flowing and some tactics to help you refocus and come up with new solutions when you run out of ideas.

You may feel dismayed because everyone around you is finding bugs at a rapid pace. You may even encounter scepticism because you appear to be showing no value. But Everest quality bugs are not meant to be easy to find. They require stamina, commitment and courage.

It’s rare to find bugs of this calibre without training and serious commitment.

Maybe I’m not going to climb Mount Everest every day, but as an aspiration I’d like at least some of my bugs to be of the Everest calibre.

How about you?

By Anne-Marie Charrett

Anne-Marie Charrett is an internationally recognized expert in software testing and quality engineering.
She keynotes at international conferences on the topic of Quality, Coaching, and Leadership.
Ex-Head of Engineering at Tyro Payments where she transitioned testers to a quality coaching model
Consultant on Quality Engineering, developer of the quality operating model. Invented and rolled out a consulting model for quality engineering.
Consulting across FinTech, Media, Government, Insurance, Banking & Telco Sectors
Creator and Lecturer of Enterprise Software Testing course at UTS Australia. Co-developed a coaching model aiming to transfer testing skill and know-how using the Socratic method.
B.Eng (Hons) Electronic Engineering (I really am a quality engineer!)
Based in Sydney, Australia works – internationally.

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