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A CIO’s pain….a software tester’s gain?

“In April, the CBA announced it would replace the traditional measurement of IT performance – the service level agreement – with customer feedback reports which impact employee remuneration directly.” so the IT news reports.
As a result, CIO Michael Harte accepted a reduced paypacket following a June outage.

The full article can be read here Commbank CIO takes pay cut over Netbank outage

My first initial thought was “great, maybe more testers will be hired to make sure crappy software isn’t released” followed swiftly by “I wonder if any software testers had their wage packages affected because they didn’t find the June bug?”

I’d be interested to see what the Commbank test team makes of this!

By Anne-Marie Charrett

Anne-Marie Charrett is an internationally recognized expert in software testing and quality engineering.
She keynotes at international conferences on the topic of Quality, Coaching, and Leadership.
Ex-Head of Engineering at Tyro Payments where she transitioned testers to a quality coaching model
Consultant on Quality Engineering, developer of the quality operating model. Invented and rolled out a consulting model for quality engineering.
Consulting across FinTech, Media, Government, Insurance, Banking & Telco Sectors
Creator and Lecturer of Enterprise Software Testing course at UTS Australia. Co-developed a coaching model aiming to transfer testing skill and know-how using the Socratic method.
B.Eng (Hons) Electronic Engineering (I really am a quality engineer!)
Based in Sydney, Australia works – internationally.

3 replies on “A CIO’s pain….a software tester’s gain?”

Также скажу спасибо за обзор. Весьма интересно, сейчас даже подумываю после сдачи проекта возродить работу над одной соц. сетью, опираясь на данные из Вашей статьи.
Как бы Типа круто , сей Ваш mavericktester.com !

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