YouTrack, a new issue tracking tool
Posted on 03. Sep, 2009 by Anne-Marie Charrett in BlogRoll
I noticed that there is a new bug tracking application on the scene. It’s called YouTrack and describes it self as:
“web-based, keyboard-centric issue tracker” and
“The Fastest Bug and Issue Tracker”
“Wow”! Sounds like just the tool for a Maverick Tester! I’ve been on the hunt for a decent bug tracker for my website, so I thought I would try this one out.
The download and install was true to its word, it was fast and immediately a login page appeared in my browser. Fantastic! I had spent many hours installing TRAC and in comparison this was a cinch!

I’m now the proud owner of YouTrack on my laptop.
There’s a few things seem nice, one is the use of tags and the ability to create users under projects only, which will be handy for me as I don’t want my clients to be able to see other project content.
I did have a grin at the roles though, there was admin, developer (of course), observer (??) and reporter (?!). I think that we testers will fall under the “reporter” role.
This application is under Beta, and JetBrains are asking for people to raise bugs as they see it. Hopefully, the beta testing is a bit more successful than Joe Stump, of blundermove.com (see Elizabeth’s Hendricksons great post on this). Or they have performed some solid system testing (by their “reporter” )prior to this beta release.
I’m going to try and install it on my web server in the next two days, and I intend to use it for a current client I have.
The major downside I see to YouTrack is the fact that it’s only a temporary license. I don’t want to invest large amounts of energy into a product that turns out to be excessively expensive. For startup’s TRAC or Bugzilla which is opensource may still be more worthwhile.
Anyone else used YouTrack?



Rosie
03. Sep, 2009
I use two bug tracking services at the moment.
One is Practitest – http://www.practitest.com/
Other is Tails – http://tailshq.com/
I find hosted services so much easier. And Bugzilla is old and overcomplicated.
Anne-Marie Charrett
03. Sep, 2009
Yes, I thought about that option, but I’ve decided self hosting is for me because
a) I want to be able to integrate it into my website and offer it as part of my service
b) I want to be able to recommend something to my startup clients that is free
Bharath
04. Sep, 2009
Try redmine. Its AWESOME ..
ashish
07. Sep, 2009
Do keep us updated. I am also planning to take it for test drive.
I am looking for agile, light weight ‘java’ based bug traacking app.
YourTrac is from jetbrains, so it will be good. As you said, licensing fees might be killer, to convince me or my company.
Jura Gorohovsky
05. Nov, 2009
@ashish
YouTrack currently sells at $150 for Professional Edition, $600 for Enterprise Edition (details at http://www.jetbrains.com/youtrack/buy/index.jsp)
@Anne-Marie
Thanks for the overview, Anne-Marie! (I’m a little late with that but anyway).
Anne-Marie Charrett
07. Nov, 2009
Thats ok. Thanks for the comment. I really liked you product. I haven’t ruled it out as an option on my other website.
Inder P Singh
14. Sep, 2009
One thing that I noticed about YouTrack is the (apparently simple) keyword-based YouTrack query language. Wonder how does that compare in usability with a free-text search?
Inder P Singh