Tag Archives: commbank
A CIO’s pain….a software tester’s gain?
Posted on 10. Sep, 2009 by Anne-Marie Charrett.
“In April, the CBA announced it would replace the traditional measurement of IT performance – the service level agreement – with customer feedback reports which impact employee remuneration directly.” so the IT news reports.
As a result, CIO Michael Harte accepted a reduced paypacket following a June outage.
The full article can be read [...]


